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Frequent questions

We are here for your every question!

Questions about your shipping and order status

Can I order online from

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Yes! The Lodge website is open 24/7. Shop anytime for all your cookware needs.

Why is my order still being processed?

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We apologize for any delays you are experiencing with your order. Due to the increased volume of orders and shipping delays due to the new security measures in place in our country, you need more time than usual to ship our orders. Watch your email for an update on your order! We will email you once your order ships with a link to tracking information.

Can I trace my order where you are?

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Once your order has been shipped, we will send you an email with a link to track the order on the carrier's website. By clicking on the link, you will be able to check the status of your order.

Questions about Lodge cookware

What is seasoning?

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The seasoning or otherwise the armor of the dish is cooked only in the oil. This layer of carbonized oil gives cast iron cookware a natural shield. We use 100% vegetable oil to coat our cast iron cookware right at the foundry, so every item ships to you ready to use, right away.

How do I preserve the seasoning in Lodge cast iron cookware?

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Simply clean and oil your cast iron cookware after each use. Rubbing oil on your utensil after each use ensures that the seasoning remains intact for quality cooking.

Now is the difference between Cast Iron and Carbon Steel

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While cast iron cookware is cast in sand molds, carbon steel products are formed by turning and stamping carbon steel, allowing them to be lighter and thinner than cast iron.

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